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Nylon gear Coupling–Gear Falk Coupling
Q1: Are you trading company or manufacturer ?
A: We are factory.
Q2:Do you provide samples ? is it free or extra ?
A: : Yes, we could offer the sample but not for free.Actually we have a very good price principle, when you make the bulk order then cost of sample will be return to you.
Q3: How long is your delivery time?
A: Generally it is 10-15 days if the goods are in stock. or it is 7-25 days if the goods are not in stock, it is according to quantity.
Q4:How long is your warranty?
A: Our Warranty is 12 month.
Q5 :Do you have inspection procedures for coupling ?
A:100% self-inspection before packing
Q6. What’s your payment?
A:1) 100% T/T. 2) 30% in advance, others before shipment. 3) L/C Q7:Can I have a visit to your factory before the order? A: Sure,welcome to visit our factory.
Pre-sale service
1 Satisfy your demands with professional and comprehensive pre-sales service.2 Introduce the product categories.3 Help users to chose the right product.4 Analyzing the practical purpose and solve the difficult problems.
On-sale service
1 Review the contact, confirm the uncertainties and fix it through negotiations by both parties.2 Assign production orders and arrange production as per requirements.3 We promise to finish the good production quality and quantity guaranteed.4 We are responsible to send the goods to the port.
After-sale service
1 Our servicemen will voluntarily answer your any question about the products.2 If there is a quality problem of our products, we will follow the regulations to provide “three guarantees” services.3Upon receiving user’s complaints about the product, we will immediately dispatch personnel concerned to address problems.4 High quality, Lowest price , Fast delivery, Perfect service after sale.